Privacy Policy

    Last updated: February 2025

    Introduction

    trackli.ai, operated by Itsag LLC ("we", "us", "our", or "trackli.ai"), provides a Chrome extension and related web-based tools designed to help LinkedIn creators discover growth signals and content insights (collectively, the "Services").

    Your privacy is important to us. This Privacy Notice explains how we collect, use, store, disclose, and protect your personal data when you access the trackli.ai website, Chrome extension, or any related Services. It applies only to personal data collected through our website and Services and not to information collected via offline channels.

    By using our website or Services, you acknowledge and agree to the terms of this Privacy Notice.

    trackli.ai is subject to the Dubai International Financial Centre Data Protection Law No. 5 of 2020, as amended or replaced ("DIFC DP Law"), and may also be subject to other applicable data protection laws depending on the context of processing.

    1. Scope and Application

    This Privacy Notice describes how and why trackli.ai processes personal data belonging to individuals located anywhere in the world who:

    • visit the trackli.ai website
    • use our Services, Chrome extension, or platform
    • create an account
    • contact us or interact with us in any way

    (collectively "Data Subjects", "you", or "your").

    Failure to provide certain personal data may prevent us from delivering parts of the Services or responding to your requests.

    The Data Controller is:
    Itsag LLC (trading as trackli.ai)
    Sharjah Media City (Shams), Sharjah, United Arab Emirates

    2. Collection of Information

    Information you give us

    You may provide personal data through forms on our website, when creating an account, subscribing to updates, or when contacting us. This includes when you:

    • register for an account
    • contact us directly
    • subscribe to newsletters
    • submit support requests
    • use the Chrome extension or web tools
    • report a technical issue

    Personal data may include: name, email address, phone number, organisation, password, billing information (where applicable), device details, and any information you choose to provide.

    Providing personal data of others

    If you provide personal data of another individual, you confirm you have obtained a lawful basis—including consent where required—and agree to provide evidence upon request.

    Children

    The Services are not intended for children. trackli.ai does not knowingly collect personal data from children under the age of 13. If you believe such data has been provided, contact us at hello@trackli.ai and we will remove it promptly.

    Information we collect automatically

    When using the Services, we may automatically collect:

    Device Information — Device type, operating system, browser type, device identifiers, and time-zone settings.

    Log Information — IP address, pages viewed, clicks, referring pages, session duration, error logs, and usage statistics.

    Location Information — Approximate location inferred from IP address; precise location only with explicit opt-in consent.

    You may adjust your device or browser settings to control certain data collection.

    Other information collected through use

    We may also collect demographic and usage-related information such as:

    • country of residence
    • interaction behaviour
    • account activity
    • browsing or search activity within trackli.ai
    • registration history
    • general analytics

    This information may be linked with other data as necessary to support platform functionality.

    3. Use of Personal Data

    We use personal data to:

    • provide, maintain, and improve the website and Services
    • authenticate users and secure accounts
    • operate platform features and functionality
    • facilitate billing, subscriptions, and payments
    • communicate with you directly, including customer support
    • send service notifications and administrative messages
    • develop new products, services, and features
    • understand and analyse usage trends
    • personalise your experience where legally permitted
    • send marketing communications based on opt-in choices
    • prevent fraud, abuse, or security threats
    • comply with applicable laws and regulatory requests

    These purposes align with the lawful bases permitted under the DIFC DP Law, including consent, performance of contract, legal obligations, legitimate interests, and other lawful grounds.

    4. Processing, Storage, and Transfer of Personal Data

    trackli.ai ensures that personal data is processed fairly and lawfully. By providing personal data, you acknowledge that it may be transferred or stored for administrative and operational purposes, including:

    • responding to your enquiries
    • maintaining and improving the Services
    • supporting technical infrastructure

    trackli.ai does not rely solely on automated decision-making unless permitted by law.

    5. Retention of Personal Data

    Personal data is retained only for as long as necessary for the purposes described. Retention periods depend on:

    • the nature of the data
    • the context of its collection
    • operational or legal requirements
    • auditing or compliance obligations

    Personal data will be erased or restricted upon request unless retention is legally required or necessary for ongoing Services.

    6. Transfer of Personal Data

    Personal data may be transferred to:

    • the United Arab Emirates
    • other jurisdictions where our service providers operate

    Some jurisdictions may have differing data protection standards. trackli.ai implements safeguards and contractual protections to ensure personal data is handled securely and lawfully.

    7. Sharing of Personal Data

    We may share personal data:

    • with service providers supporting platform functionality
    • with third parties where you have opted-in or authorised sharing
    • with affiliated entities
    • with vendors and processors assisting with technical or administrative tasks
    • with authorities if required by applicable law
    • in aggregated, anonymised, or pseudonymised formats

    Government data sharing — Data may be shared with public authorities where lawfully required. All such disclosures are assessed and documented in accordance with DIFC DP Law.

    8. Your Rights and Choices

    You have the following rights under the DIFC DP Law:

    • access your personal data
    • request correction
    • request erasure
    • request restriction of processing
    • object to processing
    • object to direct marketing
    • data portability
    • withdraw consent
    • not be discriminated against for exercising your rights

    Requests may be submitted to hello@trackli.ai. We will respond within the timeframes required by law.

    9. Security Precautions

    trackli.ai employs technical and organisational measures to protect personal data, including:

    • access controls and least-privilege permissions
    • encryption where appropriate
    • secure infrastructure and monitoring
    • vendor compliance requirements
    • employee training and confidentiality obligations
    • regular reviews of policies and procedures

    No method of electronic transmission is entirely secure; use of the Services is at your discretion and risk to the extent permitted by law.

    10. Cookies

    trackli.ai uses cookies and similar technologies to:

    • support core website functionality
    • maintain security
    • comply with regulatory requirements

    Additional optional cookies may require consent via a cookie banner. You may adjust cookie preferences through your browser settings. Limiting cookies may affect some features.

    11. Changes to This Privacy Notice

    trackli.ai may update this Privacy Notice at any time. Significant updates will be communicated through the Services or by email. Continued use after updates indicates your acknowledgment.

    12. Contact Us

    For questions, requests, or complaints: hello@trackli.ai